CHARLOTTE, North Carolina–(BUSINESS WIRE)–PCI Pal® (LON: PCIP), the global SaaS provider of secure payment solutions, today announced a partnership with Teleperformance Limited, a global leader in omnichannel customer service solutions and integrated digital business services.
Teleperformance is one of the world’s largest business process outsourcing (BPO) providers serving global enterprises, across the retail, finance, travel, automotive, government and hospitality industries. health. Through this partnership, Tier 1 merchants who handle more than six million payment card transactions per year through Teleperformance can now access PCI Pal’s award-winning payment security solutions for voice, chat, social media, and email interactions. -mail and contact center.
The partnership was driven by changing consumer habits, which are pushing merchants across industries to support a wider range of payment methods and deliver a frictionless, e-commerce-like checkout experience while respecting payment card industry data security standards.
Through technology integration with PCI Pal, Teleperformance customers can access frictionless PCI-compliant payment processing processes that cater to a wide range of payment methods by phone, web, email , mobile, messaging, social networks and chat. Customers get a consistent brand experience and can use their preferred payment methods regardless of location.
Additionally, because PCI Pal is a cloud-native platform with instances based in multiple geographies, Teleperformance customers can maintain data sovereignty and comply with local laws, while providing payment methods that are localized and relevant to each territory.
Darren Gill, CRO at PCI Pal, said, “Our technology is integrated with Teleperformance telephony, allowing us to deliver PCI Pal’s full portfolio of payment security solutions seamlessly to global merchants. Consumers’ choice of payment methods is widening, however, and preferred payment channels may differ from country to country. In this way, we allow Teleperformance to securely process payments regardless of the method used. This enables a transparent payment transaction for Teleperformance, with the added assurance that compliance rules are met regardless of payment type.
Damian Milligan, Principal Transformation and Innovation Consultant at Teleperformance, said: “Teleperformance has constantly evolved its services to meet the needs of our global enterprise clients over the past four decades. As mobile and e-commerce, open banking and alternative payment methods evolve, our partnership with PCI Pal will further reassure our corporate clients that we continue to deliver the highest levels of compliance and innovation. of the payment card industry, regardless of the method of payment chosen by their customers. .”
For more information on Teleperformance, visit www.teleperformance.com.
About PCI Pal
PCI Pal (LON: PCIP) is a leading provider of SaaS solutions that enable businesses to securely accept payments, adhere to strict industry governance, and shield their business from the significant risks posed by non-compliance. -compliance and data loss.
Using patented technology, its mission is to preserve reputation and trust by providing customers with secure payment solutions for any business communication environment, including voice, chat, social media, email and contact center .
PCI Pal is integrated and resold by some of the world’s leading business communications providers, as well as major payment service providers.
PCI Pal products can be used by organizations of all sizes around the world, and we’re proud to work with some of the world’s largest and most respected brands.